Any returns please post/return to the following address,
RADIOWORLD LIMITED, 42 Brook Lane, Great Wyrley, Walsall, West Midlands, WS6 6BQ
In the unlikely event that your product is faulty or damaged when delivered please contact us via email immediately (within 48 hours of delivery) quoting your order reference, invoice number and details of the problem.
We will exchange the order (in part or full) or a refund (if you decide to cancel the order) as soon as the goods have been received and inspected in our warehouse. If the product is faulty 14 days after delivery but within the manufacturers guarantee we will repair it free of charge, provided the item has not been subjected to miss-use, neglect or accidental damage. This does not apply outside the UK. This does not effect your statutory rights.
1) Please ensure the goods are in the original packaging and packed safely when returning. After inspection in our warehouse if the goods returned are found not be faulty or in "as new" condition we will charge delivery costs for returning them back to you.
2) If we find that an item which has been returned as faulty is in fact not faulty, the customer will be liable for the carriage to have the item returned to them.
3) We cannot be held responsible for changes to equipment which have made items faulty due to 'changes' in the equipment. 'Changes' covers modifications to equipment such as internal modifications (even if the modification is one obtained via the manufacturer), firmware updates, or anything else which changes how the item works
Where applicable, refunds will be processed within 28 days from being approved for refund. Invariably though they are done well within this time limit,
Final output STAGE,
The final output stage carries no warranty on used equipment, Output is a type of electronic circuit that uses a pair of active devices that Produce the output power, Push-pull circuits are widely used in many amplifier output stages. These can be damaged/over heat by high SWR or short circuits,
You have a right to cancel your order in part or full within 14 working days if you change your mind.
Please notify us via email at firstname.lastname@example.org.
All goods must be returned unused, complete and in the original packaging and condition they were supplied in together with any accessories or free gifts provided with the product. All goods must be returned with the original proof of purchase or the order reference.
All non-defective returns may be subject to a Refund reduction charge if the item is not returned as brand new and we are able to resell the item brand new. For all orders we will not be liable for the return shipping costs,unless we are at fault and then we will re credit the charge for P+P you made at the time of purchase. We do not accept returns on items where hygiene may be an issue, such as earpieces, headphones and hand microphones. Please not that in the case of items where there is a licence agreement sticker/seal which needs to be broken to use the item, e.g. software, return of this item for refund is NOT possible once the item has been used and/or the seal violated.
All non-defective returns may be subject to a reduction on its value, on a product that cannot be sold as a brand new item or in the case of used items, credit or exchange only. The product must be returned with all of its original packaging and accessories, and still sealed in the original shrink-wrap. There will be additional charges for any missing items.
For all orders we will not be liable for the return shipping costs.
Please note that we do not give refunds on used equipment. We will however exchange for a product of equivalent value. Items should be shipped to:- Radioworld Ltd 42 Brook Lane Great Wyrley Walsall WS6 6BQ Please enclose a copy of your invoice, your contact details, and the reason for returning.
Refunds may take up to 7 days to process
These terms and conditions do not affect your legal rights and we reserve the right to change these terms and conditions at any time without prior notice.