How will Brexit affect our products and services? From 1 January 2021, the way some of our products operate will change. You will pay no VAT on your orders now within the EU too. The P+P charges may incur extra charges depending on your location. In the unlikely event, we may send you an email requesting extra carriage. Should you stay in the French Alps or off-grid in an unusual, not everyday delivery location, isles offshore, any items containing a battery or batteries will be shipped via UPS only. Royal Royal no longer takes any items with batteries under their dangerous goods policy.

We can deliver nationwide orders within 2 working days on clearance of payment, whilst overseas orders should take no more than 5 -7 working days via Air Mail, up to 14 -21 by Sea.

Normally, all orders are dispatched when the order is processed and Address Verification, If a (CODE 10) or Authorization code is required to complete the transaction, any delays in these processes may delay delivery times.

Product availability may also affect delivery, by a couple of days or longer. In case of a longer delay, you will be notified via email or telephone as soon as possible. All orders are checked, packed, and collected via courier and are fully insured against loss or damage.

All orders are delivered requiring a signature for receipt of the order. Our normal delivery hours are Monday - Friday from 9.00 am to 5.30 pm, but this can be changed in times of high volumes of deliveries, e.g. leading up to Christmas. Saturday delivery can be arranged at checkout and will incur an additional charge.

Delivery prices quoted on radioworld.co.uk are for are selectable for your location at checkout, This is selectable for the Scottish Highlands, Northern Ireland the Isle of Man, and Channel Isles and worldwide.

On the odd occasion you may be contacted if a carriage charge is not sufficient to cover the cost of the item requiring delivery to your location, Maybe it is an Unusual location, This may also occur if the item is unusually long rather than heavy,

Please note that orders placed on a weekend will not be processed until Monday; while we try our best to get these orders out on a same-day basis, please also note that although you may have selected a next-day shipping service, this MUST take into account that weekend orders are not processed until Monday, and as such we cannot guarantee we can ship it on a same-day basis.

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There may be delivery issues regarding - Covid 19 - with all mail providers - delivery systems - Unfortunately, these are out of our control - And we take no responsibility for these delays - there is no guarantee on delivery times.

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UPS continues to deliver worldwide. In the U.S., UPS is designated among the government's critical infrastructure and, therefore, operations continue as normal. We also continue to deliver to locations around the world, where permitted.

As always, our highest priority is to help ensure the health and safety of our employees, customers, and suppliers while meeting our service commitments. Here's what you can expect from us: Constant monitoring of our air and ground networks to address potential sources of disruption in our air and ground networks.

Compliance with applicable government regulations related to the containment of Coronavirus.

Careful guidance and information are provided to our staff across the globe regarding the best ways to prevent the spread of infection, based on guidelines from the World Health Organization (WHO) and, within the U.S., the Centers for Disease Control and Prevention. Please also see the FAQ below.

Ability to track your deliveries worldwide on ups.com.

Where available, you can sign up for the free UPS My Choice which enables you to provide more specific delivery instructions such as where to leave deliveries, where to redirect them, and the ability to receive delivery notifications.

For more information, we encourage you to visit WHO's Q&A on Coronavirus and the CDC's FAQ on the issue.

Frequently Asked Questions About the Coronavirus

Is UPS slowing down delivery services due to Coronavirus?

The majority of our services continue with the same expected delivery timeframes our customers have come to expect. While we have suspended our Money Back Guarantee (also referred to as the Service Guarantee) in light of overall Coronavirus uncertainties, we remain committed to providing timely and reliable service.

Speedy Delivery

I needed a hustler mobile fold over lower mast section and was delivered next day thanks for the prompt delivery

Well packed next day delivery by UPS

Well packed next day delivery by UPS even in these difficult times.

Diamond stubby 2 mtrs and 70 cms antenna.

Good service and good advice on the chat line.

Excellent company to do business with

Excellent company to do business with, fast and efficient service. Thank you

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